Refund and Returns Policy - Spade Composites

Our refund and returns policy is subject to a 20% re-stocking fee for cancelling the order after it is placed.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. This will be subject to a 20% re-stocking fee as well.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

items obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. We have seen 2-3 days and up to 2 weeks, please be patient.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@spadecomposites.com

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@spadecomposites.com and send your item to:
Spade Composites
127 W Juanita Ave #108
Mesa, AZ 85210

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs from us and to us are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live and return shipping method, the time it may take for your exchanged product to reach us and be sent back to you may vary.